[Resolved]  ICICI Bank Debit Card — ICICI Bank Debit Card False Transaction

Dear Sir,

I have a Saving account with ICICI Bank Account No:[protected]Hyderabad), I had made a purchase of Rs.3800/-, at the time of payment i used my icici debit card and it didn't processed so the merchant swipe the card for the second time and the transaction was processed, Soon after i checked my account and found it was debited twice, i went to the shop and asked them to check, they settled all transactions for the day in EDC machine but there was only one transaction settled for Rs.3800/-, So if the card has debited twice then the merchant should receive two transaction whereas they received only one transaction for Rs.3800/-

When i lodge the complain to icici bank Customer Care they asked me to wait for 10 days, after that they asked me to send a letter to ICICI Bank Debit Card team Mumbai, i have send a letter and enclosed the settlement slip which i have taken from the merchant and courier it to Mumbai debit card team but there is no response from them, when trying to reach them they are not responding.

So please sir, look it in to the matter and solve my problem.

thanks/regards,

Mohd.Rizwanuddin
Hyderabad
Mobile No.[protected].
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Aug 14, 2020
Complaint marked as Resolved 
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ICICIBank / ATM Debit Card — False Transactions/Statements

Hi,

I am working in a software company and having ICICIBank salary account, this month from 01/10/2008 to 03/10/2008 my account has been debited with around Rs 75, 000.00 these transactions are not done by me.On the same day i.e 03/10/2008 i went to ICICIBank branch in mumbai and produced my ATM card to branch operation manager with written authorization letter.Through customer care i blocked the card also.On the same day i lodged a police complaint .I requested for the transaction details about where the transactions happened and how.Shockingly they said after 10 days of complaint i.e 14/10/2008 that the transactions happened in Ukraine country with ATM card cash withdrawl.
On 04/10/2008 i have raised fraud request with ICICIBank, they said for detail investigation it will take 6 weeks of time i.e by 15/11/2008 they will give the complete fraud details, based on that they are going to refund the amount.But they are not giving gurantee of amount refund.from the last 3 months i am in india only.

Please help me in getting my money Rs 75000.00 from ICICIBank, If they dont refund my money iam ready to with media and consumer court.

Thanks,
Naresh Panamatola
[protected].
if this sort of things happen then how can we trust any banks??

bank people must take complete responsibility(responsibility in getting his money back and filing the fir against the victim(person who stollen money)).

they should improve their software!
hello sir,
sheetal mapuskar here. i forgot my icici bank atm card pin no.i would like to know my pin no.
kindly guide me.
thanx in advance.
hi, sir i want to know that can i use my atm card in abroad[ukriane].what is charge and rule.
MY DAUGHTER MS. SNIGDHA SARKAR HAVING DEBIT CARD NO.[protected] IS NO MORE.SHE HAS BREATH HER LAST ON 09/07/09 AT MUMBAI.KINDLY BLOCK THE CARD AND SEND ME THE INSURANCE CLAIM PAPERS AT THE EARLIEST TO MY FOLLOWING ADDRESS 503/8 ASHOKENAGAR P.O. ASHOKENAGAR DIST. 24-PARGANAS (NORTH) WEST BENGAL PIN NO. 743222. THANK U UNFOYTUNATE MOTHER
I have a Saving account with ICICI Bank Account No:[protected] i had gone to hdfc atm to widrawl Rs-6000 but when i swipe my car in machine i fill the amount & transaction was processed but atm machine in not give up me money so i again swipe my card but that time atm machine indicate insuficent balance
then i go to the icici atm & check the mini statement & i am shocked because in the mini statement i got the money but actualy i dont get the money
When i lodge the complain to icici bank Customer Care they asked me to wait for 12 days, after that they money is in your account So please sir, look it in to the matter and solve my problem.as soon as possible because diwali is coming & i need money

thanks/regards,

MANGELAL
Delhi
Mobile No.[protected]

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