[Resolved] ICICI Bank Debit Card — Amount deucted twice | |
Last Week (9-Dec-09) myself sheetal Kalambe had purchased one Shoppers stop gift voucher worth Rs. 2000/- (from Shoppers Stop, Camp, Pune India) using my ICICI Bank debit card (Debit card no. [protected]). But the card has been debited of Rs. 4000/- at the counter. The card was swiped twice but according to Shoppers stop representative the first swipe was unsuccesfull. We have received only 1 transaction slip (Ref Num.[protected].Please note that that I had signed transaction reipt only once. The Account statement also shows two entries of Rs. 2000/- each at the same store. I have called Shoppers stop and they mentioned that its some issue with ICICI Bank machine. I also called ICICI Helpdesk .My complaint number is SR[protected]. Please verify and credit 2000 Rs in my Account My Complaint Number is SR[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
amount deducted twice whereas it is with drawn only once
I withdrawn Rs 5400 from ur ATM at Vina Nagar Mulund at 21:27 from ATM having id number S1CD2706 but when i took the statement i found there is double entry of the same amount although i had withdrawn it only once.
Before this withdrawl the same machine was unable to do the withdrawl for which i got recipt stating unable to process.
Same was brought to the notice of the security guard posted over there who told to contact the branch on tomorrow morning.
MY ACCOUNT NUMBER IS[protected]
I withdrawn Rs 5400 from ur ATM at Vina Nagar Mulund at 21:27 from ATM having id number S1CD2706 but when i took the statement i found there is double entry of the same amount although i had withdrawn it only once.
Before this withdrawl the same machine was unable to do the withdrawl for which i got recipt stating unable to process.
Same was brought to the notice of the security guard posted over there who told to contact the branch on tomorrow morning.
MY ACCOUNT NUMBER IS[protected]
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