[Resolved]  ICICI Bank Debit Card — Fraudulent Transaction made on my ICICI Bank Debit Card Number: [protected]

Address:Hyderabad, Andhra Pradesh

To,
ICICI Bank Ltd,
Debit Recon Team,
A-Wing, 6th floor,
Autumn Estate,
Chandivali Farm Road,
Chandivali,
Andheri East, Mumbai - 400072
Subject: Fraudulent Transaction made on my ICICI Bank Debit Card Number: [protected]

On 9th March 2013 around 8:00PM, I have stolen my wallet in Reliance Mart, Tolichowki (Hyderabad) and who have stolen my wallet He / She was made some transactions through my ICICI Bank Debit card, below are the specified details.
Sr No. Value Transaction Description Cheque No. Withdrawals
Date Date
1 10/3/2013 9/3/2013 IPS/SHRI N S FI/[protected]/0 300
2 9/3/2013 9/3/2013 VPS/IBP AUTO SE/[protected]/0 300
3 10/3/2013 9/3/2013 IPS/RELIANCE /[protected]/0 705
4 9/3/2013 9/3/2013 VPS/HERITAGE FO/[protected]/0 1,486.00
5 9/3/2013 9/3/2013 VPS/HERITAGE FO/[protected]/0 728
3519
Date Complaint Ref. No.
on 09th March 2013 SR[protected]
After stolen my Debit Card (Wallet), I tried to call to customer care for blocking my debit card but due to heavy load of customers I was unable to reach customer care, after several times of try, my call came in queue (call waiting approx time 14mins), If there was no queue so might be my card will be blocked on time and there was no fraud transactions happened.
Anyway after this I still believe in ICICI Bank customer services & I request you to investigate the same and chargeback my money into my account as per the Debit / ATM card was insured.
FIR has already enrolled in Golconda Police Station, Hyderabad on 10th March 2013
FIR No: 68/2013
ICICI Bank Account Number:[protected]
Name: Runjhun Mishra
Communication Address: 8-1-351/11 Ebrahim Villa, Rahul Colony, Tolichowki. Hyderabad - 500008


Thank You!

With Regards,
Runjhun Mishra
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Aug 5, 2021
Complaint marked as Resolved 
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Comments

Dear Runjhun,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

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