[Resolved]  ICICI Bank Ltd — Unnecessary charges

Hi all,
I am the saving account holder (forcefully as my company account with them) for the ICICI bank.

Through NEt banking I have downloaded my last year bank statement. After going through the statement I found that there is NO name of the account holder on the statement. Only Account number was printed. As I need to submit the entire year statement to Passport office, I can not submit the 12 copies of the monthly statement which are receiving every month. When I enquired abouth this in the bank I got the answer that then whats wrong to submit the 12 copies. I think the person who told me this should experience the same in future.
For getting the entire year statement I need to pay Rs.224/- which is very huge amount. Also the printout given to me was very faint & one could hardly read the statement. When I asked about this I got reply that this one only we can give. Also statement was given oon plain paper & without signature.
I want to make complaint over here that when the bank has given the facility to download the statement why there is no Name & address on the statement. Bank is giving the reason of " Due to security measure" we are not providing. Then we should have the option for the same to select the name address.
I think bak wants to earn the mony by cheating the people like this way.
May be some people may have got cheated through some other way.
As our company is asking to open the account in this bank we have no choice to open the account with this bank.
Government should make the compultion to the bank to provide pass book so that people should not have to pay such charges.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information