This is SANJEEV SARDANA, holding an ICICI saving b/a : 004501501873. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
It is extremely disheartening that Bank is just debiting hefty amount from their customer's hard earned money , without any intimation through phone or statement or any way.
Who has given right to them to debit the amount without any notice or intimation to the customer? How one can be updated with the hidden rules modification.?
Please find the below details for all the transactions made by bank.
SB5495745 25/10/2012 25/10/2012 MABChgs-Sep12+STax 30.9 Dr 280.90 6,432.78 TBI
SB8616429 09/11/2012 09/11/2012 MABChgs-Oct12+STax 30.9 Dr 280.90 5,707.88 TBI
SB5995714 12/12/2012 12/12/2012 MABChgs-Nov12+STax 30.9 Dr 280.90 4,515.74 TBI
SB5427252 08/01/2013 08/01/2013 MABChgs-Dec12+STax 43.26 Dr 393.26 4,122.48 TBI
Please take some action against this bank for not complying RBI standards / guidelines. And help to get back the debited amount , as there was no proper communication.