[Resolved] ICICI Bank — pathetic service and abusive language by bank staff at icici bank koparkhairane branch | |||
Dear sir/madam, I had visited icici bank koperkhairne branch navi mumbai today for applying net banking password. When i sit on chair infront of the fdo desk the person of bank has refused to me sit there and argue with me used with bad language and shown me me through his fingure the chair at waiting lounge. I dont know how the icici bank customer service is providing to the customers. I really dispointed for the same. The branch manager of the icici bank also seen the matter but he didn't interfere the same and kept himself away from the hard argument between me and the branch staff and gone his cabin. I have the account with icici bank since last 3 years but it is the first time that type of pathetic service received by me. I am very much surprised that while dealing with customer during the customer hour how a staff of such a reputed bank use abusive language in front of other customer. Is this the service privided by you bank in recent days??? Regards, Ranjan Naik 0-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We apologize if the behavior of our branch official had upset you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to investigate the matter. Refer "1572276" in the subject line.
Regards,
ICICI Bank Customer Service Team.