[Resolved]  ICICI Bank Personal Loan — Unprofessional dealings

Address:

Mumbai Suburban, Maharashtra

I had a requirement of a personal loan for some personal expenses, but was not sure if i will be eligible for the same, since i already had a home loan and a car loan, also since i am working in a bank myself was aware of the eligibility criteria that banks have.
My primary bankers are ICICI bank since the past 10 years, an executive named Anil from the Chembur branch of ICICI called up convincing me that not 100% of my requiremnet but atelast 50% of the same can be funded by ICICI. I repeatedly told him that I would only want to apply for a loan if the funding is possible considering my eligilibility and would not want any case showing as declined with the bank if the eligibility does not work.
But he with 100% confidence and post checking with his seniors told me that it is possible, and collected all necessary documents and signatures.
Today it has been over a week i have not heard from him, his number is switched off and upon me checking with the bank i got to understand that my case has been declined; but without any intimation to me from the bank.
I think this is a highly unacceptable behaviour from ICICI bank and his executives, would request the bank to please look into the matter and ensure that necessary actions are taken against the executive in question.