With intense grief of the loss of my husband, I've been given a very difficult time with ICICI recovery agents, My Son also is no longer with me as he has absconded due to altercations. To begin, I would start by saying that we had bought a Commercial Car to fetch us some money by attaching the car to a travel agency, it had been lesser than a year and for some reason due to nonpayment they seized the car and when we stretched for help from ICICI, the Managers were extremely UNCOOPERATIVE and would not allow or provide any options for payment plans and wanted the entire amount to be settled at one shot, which was highly not possible to anyone, Secondly after the death of my Husband in 2011 and no sign of my son. I have hardly any income that I can barely survive on and just sufficient enough to manage my monthly expenses. On several occasions I have communicated to the recovery agents about my issue and I could try paying upto 10,000 INR with great difficulty, but they never ever understand the truth and feel that everything is a lie, I'm standing helpless at this time, even the managers are threatening me of legal notices issued to me and pay up 46,000 in 3 installments or pay over a lakh. Where and what could I do when one of India’s largest bank is not willing to understand my grief in life and finances and cooperate with me. I'm earning only around 3000 INR from tutions being a 53 year old lady and have to manage everything including my medications if needed. You are my last hope to solve this issue, I can’t take anymore problems, i'm tired.
My suggestion : Since they seized the car as it was new less than a year and I’m sure they could recover the debt from the resale of the car they claim that there are not aware of the auto loan etc and giving me reasons stating that this was a personal loan and not an auto loan etc, when frankly I’m not aware of any banking norms or procedures, which makes me not any literate to their terms, when I’m requesting them to cooperate with the funds that I can afford from great difficulty they just turned down all my requests and demand me to settle it.
This email also has not been typed by me I had taken help from a tech person.
Request you to consider my problem and action accordingly.