[Resolved]  ICICI Bank — Safety Deposit Locker

Address:

Pune, Maharashtra

Hi,

I went to ICICI bank to enquire about the locker availability and they said they have one but I would have to buy a ICICI Prudential product with min 50000 premium in order to get one. I had agreed to this and later on I realized that the plan which they offered me will not give me the benefits as told, hence I cancelled the policy. Now, bank manager (Pimple Saudagar, Pune) has called me up and asking me to surrender the locker.

As far as I understand for getting the locker you need to make a FD from which bank will get their rental for a locker. I would like to lodge a complain against ICICI that they are hiding the number of lockers available and trading it with the customers by asking them to buy the ICICI Pru policy.

My question is there is no linkage that the locker is issued against the ICICI Pru policy, then how can they ask me to surrender the locker? Please help.

Regards,
Kishor