[Resolved]  ICICI Bank — REGARDING NEFT TRANSACTION - Payment made to wrong ICICI BANK account by mistake

Dear ICICI Bank, My name is Gaurav Makhija. On 8-8-2013 , I was required to make a NEFT Transfer of Rs. 50,000 to ICICI Bank account . But we entered wrongly the beneficiary A/c No. as[protected] instead of[protected] Debit A.c No. [protected] Name : Mmatha Sales Agencies Date of Tran :[protected] Amount : Rs.50,000/- UTR No. : BKIDN[protected] Beneficiary A/c No.[protected]Correct A/c No.) Name : Reshma Sunil Khatri As you understand this is a human error and me and my bank have been contacting ICICI Bank for the same since a month now. A Financial Institution is known for the security of our funds. I have been trying to contact the bank since so many days to get my money back but no proper response from any one. Its been almost a month now. I am a business man and 50,000 is not a small amount. This delay is just blocking my money and affecting my business. I have had the worst experience with ICICI Bank. I just keep calling and mailing but no proper response from any one. Is the cost of mistyping a digit too expensive with ICICI Bank? I've heard about customer service deteriorating these days but couldn't believe unless I experienced it. I hope this issue gets resolved as soon as possible. Looking forward for a positive response ASAP. Gaurav Makhija Phone no. [protected]