[Resolved]  ICICI Bank — Transaction Error

Address:

Chandigarh, Chandigarh

Dear Sir,

I am Tushar. I am using ICICI bank account[protected] and ATM; from last one year and 9 months. It's a salary account. Recently on 11th January 2013 I have debited Rs 2000 from oriental bank ATM Machine(from Katra Branch, Jammu) but due to transaction timed out; ATM didn't withdraw the money but amount is debited from my Account. I have file the complaint to icici customer care on 16th Jan 2013 with SR[protected] then on 25th Jan 2013 with SR[protected] and then on 16thmarch 2013 with SR[protected]. I have filed a complaint to icici customer care so many times but every time it was rejected by oriental bank by saying that transaction was successful (as the ICICI bank officer told me). So,I requested to provide cctv footage clip but they rejected that request as well. I am so very frustrated with this. I have wasted lots of time and money for resolution and at last I got nothing just frustration. I am from lower middle class family. I have so much responsibility of parents and sister.

Transaction id was SB451020 on 11th Jan 2013 from Oriental bank ATM(Branch katra,Jammu)

It is over 3 months now

Could you please help me on that?

I will be very thankful to you.

Name-Tushar Garg

Mobile-[protected]

[protected]@gmail.com

Address-1675 Sec-51B

Thanks and Regards,

Tushar Garg