I have taken the two wheeler loan from ICICI bank my loan no LTBNG00012048527
I have paid all instalments. Iam praying god to get the NOC from ICICI bank.
My loan got cleared on 5 december 2008, I have started to follow up with icici executives to get my NOC from since 2 months,
Several times when i called to custumer care.
1st time--> I was confirmed by the executive that my loan got cleared and I will be getting the NOC with in 8 working days 15 days I waited till 8days to complete . I didnt got NOC Then I agian called.
2nd time--> I came to know that I need to submit my RC copy since my vehicle number didnt updated in the records first time when i called to customer care no one updated me about the same.
3rd time--> Again I travelled to bangalore I have reached to the ICICI bank in MG branch Bangalore . I have met Anthony Kanth raj . I have submitted my RC copy and I have updated my address to my permanent address since my job includes travel from NEW DELHI, chennai cities.
Finally I Came to know that I need to pay some more balance amount around Rs 54, which includes the late payment charges. No body updated me about the latepayment during the earlier communication . After the payment the loan will get close after 3 working days, then I was told that i will be getting the NOC with in a week time.
I waited for 2 weeks Again I didnt got my NOC
I called again
5th time---> I have explained about the issue, and he said that he will be taking the complaint. again with in a week time I will be getting the NOC.
I waited for a week time and wont get any NOC
6th time--> I called to customer care, and the executive is saying that you are the first time calling to the customer care, Again he asked me to submit my RC copy
Its not possible for me to submit again. Because I have many issues which I dont want to share it.
So, I do agree that ICICI bank are poor in service. But I should not got loss from your poor service.
So, Iam requesting Government of India to help me in resolving the issue and recovery my damage. Since ICICI bank is
1)voilating banking ethics
2)violating RBI rules.
3)cheating loan customers.