[Resolved]  ICICI — Wrong policy charges & harrashment from ICICI telecallers & cheating

Wrong policy charges & harrashment from ICICI telecallers & cheating
My ICICI credit card no is: [protected].

I have wrong ICICI LOMBARD policy chareges put on my ICICI credit card.

This issue start on Sep 2008, My husband have recieved call from ICICI Lombard for Mediclame Policy, He have listen compete call but showed no interst in theie policy as He have already had the same policy of diferent company. But after that thay are saying it is whole family policy
But i was shocked to see the insurance policy chares in my mothly statement. regarding this i have called first ICICI custmer care and later ICICI Lombard .
We have not recieved any polocy document from ICICI Lumbard after receiving policy document I shocked to see it was ony singal policy instead of family policy again I have called first ICICI custmer care and later ICICI Lombard .to change my policy but they started taking very roudly & started puting my calles on hold till i cut the call.
I again call ICICI cutomer care but they also not helped to resolved the issue.
Than .After lot of calles with ICICI Lumbard they have cancelled my policy and after three months
In March 2009 i have finally blocke my card to sotp the instalments going every mont o ICICI Lombard, all in when.
In August i have recieved first call from ICICI recovery dept to whome i have told whole issue of my account, but they said they cant help only suggest me to pay the outstanding.
After that in SEPT i have recived same call from ICICI how also not helped me.
from OCT 2009 i have recived hundreds of call from delhi, These peoples were taking very roudly and have no manners of taking. I am fedup of there calles & feel harrashed.
In 2nd April I got mail from ICICI Bank Credit Cards Team. I Reply that mail to rsolve this issue. again I got mail on 6th july 2009 & four mail in Sep 2009 , two mail in October, & 3 mail in Nov I tolk to Ms kalpana , jyoti, luxmi on 17th Nov 2009 Salma in Hyderabad ICICI Bank Credit Cards Team. On 26th nov 2009 talk to Mr. Purn Chander he also denied to help.
After that i have written lot of mails to customer.[protected]@icicibank.com in to resolve the issue but not recieved any help.
In April 2009 i was get cheated by Mr. of ICICI caller who told me that he will settel my account in only the service charges.
maybe clloection agent but now recieved a letter from ICICI Credit Card Line marked my bank A/c [protected] and. Rs.5243.61 line in my bank A/C This is my last request is that is any one avaliable there in ICICI who have the rights to solve this issue.
if not then dont expect any thing from me.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Anu,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2053
    Resolved
    14240
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information