[Resolved] ICICI Credit Card [protected] — Harassement by Recovery cell inspite of payment before due date | |
I had an outstanding of around Rs 4600 against my credit card which is due on 25th Jan 2009. I have paid through net banking Rs 3000 on 12th Jan09 which is debited from my account on 13th Jan 2009 and another Rs1600+ on 21st Jan 2009. Since 12th Jan 2009, I have got around 100 calls till date asking for paymnet details . We have confirmed everytime but in Vain . I had confirmed from ICICI phone banking yesterday night around 9 pm and it was confirmed that it is received. Today around 2.40 pm I have got a call from Delhi ICICI centre from Ms.Poonam asking for payment again. I am fed up with this and want to know the reason of this communication GAP between card departmrnt and recovery cell. This is highly derogatry and I take an objection to it very seriously . I need that recovery cell of ICICI should act more responsibly in future and their head should revert back with appology . Also the statement should be amended before next billing Udai Kumar saxena Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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