[Resolved]  ICICI - Credit Card — Credit card statement

ICICI Bank / ICICI Lombard,



I undersigned have ICICI AMEX credit card no.[protected] from last 4 months, I am having lot of confusion and unidentified credit was taken place in my card statement for the month of August, 2008. Upon my subterranean reconciliation on my card statement from the day one to as of date I have identified following error at your place. The details are as follows.



Counterfeit commitment.


One of your executive called me for ICICI Lombard general insurance against my AMEX credit card no.[protected] he confirmed me that one visa credit card also dispatched to you along with the health insurance cards.


I have agreed to take the above insurance under condition that VISA credit card along with the Insurance cards, but I have not received any VISA credit card yet. Therefore, as per your confirmation I have cancelled above insurance and ask you to credit the amount to my account. We have been given to understand that you people are giving false commitment to sell the insurance products and troubling the customers.


Reconciliation issue


As per the observation of your mails and telephone talk had with your customer care executives, I have not received any appropriate response and there is no exploitable.


ICICI Lombard insurance cost is Rs, 11788/- was debited from my account.


After two days one of your executive called me ask me to convert this amount into EMI base for that you have charged service taxes which is applicable for conversion.


As per his/her request for the same I have agreed to convert this amount into EMI. That time you have given credit of Rs. 11788/- to my account.


While converting the EMI you have blocked the above amount from the total credit amount. Example my credit limit is Rs.38000/- but after block my account my credit limit is become Rs.26212/- only.


After few days I have cancelled insurance with the above reason and ICICI Lombard is confirmed that the amount has been credited back to my credit card account. But my credit amount has not been released.


As per the discussion had with your executive last week of July 2008 to release block amount Rs.11788/- he is given again debit to my account.


It is observed entire process of the above, please note that my account was debited amount of Rs.11788/- twice and credited only once. But ICICI Lombard has confirmed cancelation of above insurance and credited, still there is no credit available in my statement.


Therefore, you are requested to look into the matter once again and arrange to credit the same to my account along with service charges and etc., . For your ready reference I have attached all the correspondence mails from the ICIC Bank & ICICI Lombard.



It is also observed that you need some strong reconciliation team to rectify the above problems for other customers too. I hope you may understand my problem with your bank. We strongly believe that no one can do wrong reconciliation like ICICI Bank.

ICICI - Credit Card — not received gift of reward point

ICICI GOLD CREDIT CARD NOT RECEIVED GIFT EVOUCHER AGAINTS REWARD POINT


I HAVE MANY REMINDER BUT CAN'T SOLVE MY PROBLE ABOUT MY REWARD POINT GIFT HP EVOUCHER RELATED NOT CREDITED MY A/C.I HAVE 1080 EARNED REWARD POINT.MY REWARD POINT CONVERT HP PETROL 50 RS EACH 120 REWARD POINT. I HAVE MANY REMINDER BUT 450 RS NOT CREDITED MY A/C.

Regards
Rajesh kodwani
[protected]

i have 1089 points on icici visa card.
but i don't know what can i do with this points.
B'cause i am not have any liflet from u.

Dear sir,
I am used icici credit card from last three month but in this month i am not recived
credit card statement, but you informed me (SMS )to estatement is send on my email id([protected]@rediff.com).but not recived any type of estatement. so you can sent me estatement on sandip.[protected]@gmail.com Do not misguide me for sending message on my mobile([protected])

HSBC-Credit card — HSBC-TATA AIG Insurance

From Date:10-03-09
P.Muthu Kumaran
Coimbatore
To
The Manager
HSBC Bank


Subject: Credit Card Statement. Card no is [protected].

Sir,
I am Muthukumaran from coimbatore. One year back Nov2007, I had a HSBC credit card. The card number was [protected]. I have very low english knowledge. In November 2007, your bank people call me and told that the plan of TATA AIG. But i told them i have no interest. They told “if we tell this plan through phone is not effective. So we sent the plan details only, then you decide. If you not interested in this, should not pay money”. They have spoken in tamil then they give the line to a recorded call in english. They already told “the recorded call be in 3minutes only. So you tell “yes” only to them and don't ask doubts. So i told them “YES” without understanding. On this time i was in my native place for my medical treatment. After two months i came back to coimbatore. You sent the statement to me with TATA AIG policy. Your bank people cheated me by using my poor english knowledge. I never use the card any one time. So i became angry and cut the card, sent it to your bank with a letter. Then i had gone another company and also change my address. Last 1 year i was in north india for my official work. I didn't use my tamilnadu mobile number in north india. In between this duration i came tamilnadu sometimes. That time only i use my tamilnadu mobile number. That time your bank people called me for payment. I told my problem to them. I had sent e-mail to your bank. But no response. In call center people doing the same. That times i had spent short period in Tamilnadu. So i couldn't solve the problem. Anyone person not available to tell my problem. But credit card statement is come through message to my cell. The amount is raised above Rs.23000/- by adding late fee. The whole amount is TATA AIG policy with late fee only. I didn't use the card even one rupee. How can i pay money?
I am mentally very disturbed for your bank activities. Please take action to close my account. Otherwise i will go to consumer court. I shouldn't pay even one rupee. You thing my problem to be in my position.

Note: I made this letter by an another person. My cell number is[protected]. You call me after 5.30pm in tamil only.

Your's Faithfully
Date : 10-03-09
Place: Coimbatore (P.Muthukumaran)

Dear sir,
I K.NAGARAJ customer o[censored]r icici credit card,[protected] i regret to inform u that on previous month u make a balance transfer of Rs.13000/- to ABN AMRO credit card for that u have taken the processing fees for that of Rs.260/- + service tax of Rs.32.14 but on this present month again i recieved some intrest of Rs.75.31 + service tax of Rs.7.76 in the statement, can u please say the details of this intrest + tax.

Hence i request u to settle the matter at the earliest.
thanking u Yours faithfully
( K.;NAGARAJ )
[protected]

ICICI - Credit Card — Mishandling

My name is T.V.S.Anand.I have settled my accounts with my credit card on feb 04.2009.
I have no dues pending.But still I am getting calls and statement of accounts from the bank asking for payments.

Reference no: ICS02CHE/012009/28118/4

Please validate and let me know the status.Since its mentally harrasing me.

Dear Mr. Anand,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I ASHOAK KUMAR NANDY having the Credit card of Number [protected], which is old and replace of that i got the new Platinum Card No . [protected], and iam using the card since from last month,

But still iam getting the bill in the old Card No [protected],
i get to know on which card no i have to make the payment, whether for old or new one, please get me the reply

Thanking you

With regards,

ASHOK KUMAR NANDY, Bangalore
Phone [protected]
mail id [protected]@hotmail.com