Cash Dispensing Problem
Today on May 22, 2009 at around 10:40 in morning when I tried to withdraw money money from my ICICI account, from your Kalwa ATM at Rupali Building, Ground Floor, Shivaji Chowk, New Belapur Road, Kalwa, Mumbai -400605 suddenly power went off. The transaction was halted as the machine got power off. The transaction was at the stage of issuing money.
However no cash was dispensed from the machine. I went to another ATM for withdrawing the money but the balance was deducted from the account.
I request you to veryfy immediately and deposit the money back in my account.
Also I request you to arrange for a UPS immediately so as to avoide the further inconvenience to the customers.