[Resolved]  ICICI Debit Card — False transactions

I have made a purchase of Rs. 4000/- and at the time of pymnt I used my debit card. The shop keeper tried to make transaction but message displayed that “No records found. Please try later” he tried one more time but again same message than I received that there are 2 transactions have been made from my card for Rs 4000/- each. But there was no record with the shop keeper’s bank. And now icici customer care rep said that the amt is loast in some gateway and it will be refunded back in 35 days. Can you believe it? A person living on his salary can wait for 35 days. And when ever I call for follow up they just hung-up on me.
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Aug 14, 2020
Complaint marked as Resolved 
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DEAR SIR, I HAVE A DEBIT CARD OF YOUR BANK AND NO IS[protected] MY ACCOUNT HAS BEEN DEBITED WITH RS. 843 DUE TO QAB BUT I DO NOT HAVE PRIOR INFORMATION OF IT PLEASE RECTIFY OF THIS BECAUSE I AM MAINTAINING IT SINCE LONG TIME WHEN IT WAS RS. 5000/- YOU ARE REQUESTED TO SEE THE MATTER CAREFULLY BECAUSE I AM SALARIED PERSON. THANKING YOU VERY MUCH FOR KIND ATTENTION
FALSE TRANSACTIONS




Respected sir,
I Mr. CH.Ravi Having account At ICICI Bank A/C No:[protected] at Jublihills branch, Hyderabad. I have made a purchase of Rs. 1033/- at Trinethra super retail pvt ltd, Motinagar, Hyderabad on 15-05-09 and at the time of payment I used my debit card (Debit Card No: [protected]). The shopkeeper tried to make transaction but his system not accepted the payment, thereby by I paid cash and denied debit card transaction.

When I checked the my debit card transaction statement, it is showing that the transaction at above said is debited (Rs:1033/-) from my account. Immediately myself contacted the shopkeeper and he has shown his regular money statement is not reflecting any transaction with respect to debited towards my account. So please kindly look at the matter and revert the above said amount to my bank account and inform to me.

Mail ID: chinthalapalli.[protected]@gmail.com

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