[Resolved]  Icici Direct — poor quality of service

The new issue with icicidirect as per the message on the website is that the amount of traffic exceeds the Web site's configured capacity.If the so called "biggest private bank" group can't handle the traffic why do they take so many customers...if the IT capacity is not manageable then stop opening up new demat accounts for new customers...that will spare all o[censored]s the frustration n irritation caused by this poorly managed web enabled trading facility...ANyways, after the poor show in last few days many o[censored]s will move to other brokerage houses...For people like me, who are outside india....will have to bear the torture for few more days, months till we come back to india and switch accounts...but of course it will now be my "priority no 1" to switch my account the moment i land in india...this icici group is full of jerks and incompetant [censored]s. ...who don't even deserve half of the brokerage fee charged by them...
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI DIRECT — Excessive brokerage

I have opened Demat account for my wife few days back.I did some intra day trading with the account.I got charged with brokerage of around 0.75% on every buy/sell lot in intraday trading.I want to close this Demat account.attached screenshot contains more details about brokerage.

- Shashank Pratapwar

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