ICICIdirect.com has duped me of Rs.12000 with their clervalue deals. I joined their Rs.999/month value plan for a quarter Apr-June 2007. However they kept on charging me this amount every qtr, and I realized it only after a year. It is clearly mentioned in their website even now that a customer is joining for their value plan for a quarter. Some of my friend also lost money like this. I am sure thousands of customers all over India have fallen in this trap. I have captured screens from their website showing how they have presented it. Please have look at it at the following link. http://picasaweb.google.com/shaji0508/Cv_icicid
More over they do not allow me to discontinue the plan in between a quarter. They deliberately delay the receipts (in this case automatic withdrawals from the bank) beyond 10th of the first month of the quarter, after which I can not discontinue the plan even for the quarter. I have realized it only this time when the money had gone from my bank on 8th of February. They should have done it before 10th of Jan so that I could discontinue the plan for this quarter.
Their customer care agrees that the plan is misleading. However do not agree to refund the money. Please let me know if any body can help.
P C Shaji
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