[Resolved]  ICICI Direct.com — Still i cannot trade with this account

Address:

Coimbatore, Tamil Nadu

I have opened a demat cum online trading account with icicidirect.com . It is almost crossed 15 days still . I cannot trade with these account. and still I cannot get a proper answer and my problem is not solved . If iam trying to place the order in equity page it is telling you are attached to direct business catalyst. But the customer service peoples are telling no these account is not attached with direct business catalyst i have sent the image of what error is coming also. But still my problem is not rectified. What a great service for new customer



Dear sir/medam

I have sent the attachment which was shown in your trading site kindly see this and reply immediately

it is almost crossed 10 days still the problem in the same manner it is not clear by your bank

Thanking you

yours faithfully

lakshmi


From: Helpdesk <[protected]@icicidirect.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Thursday, 22 December 2011 1:48 PM
Subject: RE:'ICICICARE=423-730' Other Queries related to your Demat Account (Please elaborate in thespace provided below)
Dear Madam,

Greetings from ICICI Securities Limited!

As verified our records, we wish to inform you that your ICICI trading Account [protected] is not linked to Direct Business Catalyst account.

If you face the same problem, we request you send us the print screen of the error message page which you are getting through ICICI Direct account (reflecting date and time) for us to check and do the needful at the earliest.

You may take print screen of the site you are facing error by pressing print screen button of your key board. Open a Word file, and use CTRL +V option to paste in on the word file. Save it in your desktop or document and attach it to your mail.
We assure you best services always.
Sincerely,

Siddesh Parkar
Customer Service Officer
ICICI Securities Ltd


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-----Original Message-----
From: [protected]@icicidirect.com ([protected]@icicidirect.com)
Date: Thursday, December 22, 2011 11:44 AM
To: [protected]@icicidirect.com ([protected]@icicidirect.com)
Subject: Other Queries related to your Demat Account (Please elaborate in thespace provided below)

Name : LAKSHMI * R
Email ID : [protected]@yahoo.co.in
User ID : WK305930
Match ID :
Time : 12/22/2011 11:42:04 AM
Messsage : Dear sir, We are opened this account for our own use. We are in the field of 12 years we have a demat and online trading account with hdfc also . But today I activated my New account with you then i try to placed the order it is telling it is linked with Business Catalyst what is the service i dont want any catalyst for my account. kindly release the account otherwise close this account immediately


This mail has been generated by ICICI Securities Ltd. on the request of the customer. A copy of the same is forwarded to the customer for his reference. The mail is generated through a secured environment and after authenticating the customer details. Response to this mail will be sent within 48 Hrs.