[Resolved]  ICICI / Emi Credit Card — Miscommunication at the time of card delivery and interest charged @ 1.99%

To all friends
I have been a regular user of the ICICI and uptill now. Last year One EMI Silver credit card was issued to me stating specifically that the card has an advantage of easy EMI of Rs. 2000/- p.m. plus the processing fee. Agreed on the same i accepted and used the card for buying two items worth Rs.47000/- considering that every month i will be charged Rs.2000/- which should be 24 installments in all. I was so convinced with the services of ICICI that i trusted them and started paying my EMI's right on time. Now after paying Rs.22000 (11 Installments) i cam to know that a interest of 1.99% is charged every month to my account. After calling the Bank i got the message that i have to pay Rs. 35557/- more which is 9000/- extra from the actual buying. Please be careful with these kind of cases and if someone can help me getting out of this situation i will be highly obliged as i am a service call person and its a very hard earned money. I have made up my mind that after settling this account i will surrender this card and my other ICICI cards and will never use them again in my life.
Jitender Sachdeva
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2046
    Resolved
    14237
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information