[Resolved]  ICICI — Harassing & Thrteatening

Address:

North Delhi, Delhi

Sir i was holding ICICI bank Cr Card no [protected] in early 2006 i observed that payment made by me not reflected in my a/c. I asked rep to make clear & provided the recpt provided by bank & my Bank statement that payment credited to bank, wd d promise that it would reflected in next bill, i made few payment with d hope that my complaint would be listened. After submitting their receipt & my bank statement they didnt took any action. After that i made a complaint in icici customer care to mr chatenya on dt 10 aug 06 wd comp no [protected] & taken few follow ups but i was asked to make my payment first then my query will b entairtained. at that time my outstanding was 9620 Rs. My complaint amount was bigger that that it was Rs 9750 & rs 1500 & one more of cash payment but unfortunately i lost cash payment receipt but still if i forget cash recp still my complaint amount is rs 11250 Rs against their bill of rs 9620. I asked so many times & provided the proof to the bank at sec-8 rohini branch. But after sm time approx 1 1/2 years they again starting harassing me with phone calls to my wife, my office couligues as well as to the director of our company. Now a days they are threatening all o[censored]s including our office staff who were never involved in this case because i had recently joined this company 2 months back. I visited the branch yesterday & asked the representative ******** Ms Raj who is sitting in sector 8 branch rohini and calls me from no [protected] *********** to give the answers & detail of amount which i had paid & showed them the receipt after checking they agreed it is not shown in bank statement but i received the answers that they are least bothered about thr fact that i had paid. They simply asked me that my query would be listened after paying the settlement amount rs 25500. They are saying first pay & if there is some solution it will be returned in future. I told them that i am a salaried person with lots of responcibility & have not enough money that i will pay unnecessarly.
I asked them first solve my query then if something remains from my side i will pay but in answer i am receiving only abusive language threatening & lots of trouble with my couligue & directors. I would like to mention i am a teacher by profession & if something comes out i will pay but no one is ready to listen.
Actually i was on bed for last 2 years & started new life just 2 months back & dont have courge, money or to take leave to hangdel this. Yesterday i had taken a leave & visited branch.
Sir i am writing you with a great hope to sought out my case & to give a lesson to Ms Raj who sits in sector 8 rohini branch.
Really this thing is very unhuman & unethical.
Sir again i am admiting if something comes on my part i will pay that but not unnecessarly & not after threatings.
If i accept this without fight then how i can teach the students to fight against unjustice.
Ps Ps Ps Ps Ps Ps see this matter on priority basis & ps make necessary arrangements that till something comes out not to harass me.
For more query / information i am available at [protected]@gmail.com & my contact no is [protected]. I would like to mention if i am taking some classes may be possible i wont be able to accept calls but defenately i will revert back after the class.
Thanks & Regards to those who fight for justice
Ashish Sagar