[Resolved]  Icici Lombard — CLAIM WRONGLY APPROVED AND MISBEHAVED

Address:Central Delhi, Delhi

HI,
I, LALIT SONI having CHEVROLET SPARK WITH REGISTRATION NO-DL6CJ8619, met an accident on 2/06/2011. I took my car to CHEVROLET workshop immediately and left car there for inspection and repairing purpose. There inspector MR. JUGAL KISHORE after inspection said driver side door damage claim can't be sanctioned because it got damaged when i opened door after damage.This is simply illogical and nonsense,why will someone try to open door when you have car at your door-side and there is no space for even air to pass. One more thing, even i am an engineer and i claim none in this world can say the type of sharp bending occurred to door can happen by opening the door. lets put the same FENDER and open the door, if such sharp bends occur i will pay double the claim amount.
I talked to MR. RAJIV(MANAGER AREA HEAD) and i was disappointed with the way he talked, i mean i felt like theses guys have recruited all ill-mannered guys. He was not even interested in listening to what actually happened he just kept saying "YOU WON'T GET CLAIM FOR SAME". These guys doesn't know how to behave with customer.
i am expecting a positive action from your side asap.

LALIT SONI
REG NO- DL6CJ8619
CLAIM NO-MOT02059423
WORKSHOP- MOTI NAGAR CHEVROLET
MOBILE NO-[protected]
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Aug 13, 2020
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