[Resolved] Icici Lombard — REFUND OF PREMIUM AMOUNT | |||
To The Hon'ble President District Consumer Forum North West, Delhi Sub; complaint against ICICI Lombard General Insurance co Ltd Sir I have purchaged online car insurance policy no 3001/W-2420503/00/000 dated 16/01/2011 and i made the online payment of Rs. 5448 /- vide my ICICI Bank Account no[protected] and 17/1/2011 the surveyor of the ICICI Lombard came and inspected my vehicle no DL 6CG 7455 but the surveyer sumitted his unsatisfactory report and 18/1/2011 my policy was cancelled and promised to refund my amount within three days . it is regretfully sumitted that I have made every day call to his call centre no [protected] and sent email request to refund my premium amount but ICICI LOMBARD General Insurance co. is not refunding my amount . it is a breach of contract and violation of consumer rights. It is therefore requested that kindly lodge a complaint against the ICICI Lombard General Insurance Co. Ltd. ,Zenith House, Keshavrao Khade Marg, Mahalaxmi, Mumbai 400 034, Maharashtra yours faith fully VIBHAS KUMAR JHA R/O. QP-109, SECOND FLOOR PITAMPURA, DELHI-110088 MOBILE NO-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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ICICI Lombard — Policy Contract Breach
The complain is in context of breach in contract by Insurance company.The insurer has charged client for INR 250 for the Nil Endorsement, which was passed to make changes in policy terms. Not only this in another policy the premium they charged is on the Shortperiod Calculation basis, instead of Prorata calculation.
All above terms and condition are not written in policy terms and condition, after raising voice against this, the insurer i.e ICICI Lombard GIC Ltd. said " It's there internal policy changed in the months of Jan 09".
There was no communication or intimation was given to the client prior to deduction. This type of ammendment or change in contract should be made during the policy period must be by the consent of both the party, where as situation here is totally unacceptable.
I hereby request you to plz take the necessary action against this.