[Resolved]  ICICI Lombard Home Insurance — Struggling with this process for 8 Months now.

Hi,
This is Ramesh from New York.

UCV Interaction ID[protected].
Customer :Ramesh A
Lan No :LBCHE[protected]

The reason behind this mail to convey my issues and to tell everyone how frustrating it is evenafter being nice and paying money and also you struggle with some irresponsible peoples.

I am a customer of icici home loans for past 3 yrs with clear track records of repayment and I came to India for my exams and wanted to enroll my home loan insurance with icici lombard and I was trying hard to complete this work for the past 8 months with all calls, followups for documents, cheques issue and so on and on and on and now I am back to new york and still it is ongoing for two months.

ICICI Lombard executive Mr Nandagopal ( nandagopal.[protected]@icicilombard.com) got the docs from me before 8 months and he got from me 3 canara bank cheque leafs and lost those leafs. I struggled hard and stopped those cheques by spending 166 Rs and lot of my time which is irritating.

Again he asked if I have any icici a/c and inspite of me telling him that this account is closed long back, he got those leafs saying it is for dummy usage for process.

I have not received any docs and there was no replies and even after lots of followup I was able to be on a conf call where literally Mr.NandaGopal and his Manager Shankar ( v.[protected]@icicilombard.com) was fighting on the call.

I thought atleast Shankar will help and now he is also not responding for my emails or calls.

Now atlast what I have got from icici is ?????a name as defaulter for the mistakes o[censored]r executives saying two month of insurance amount is not paid and ICICI is sending their Executives. This useless guys have enrolled my ECS on an account that was closed before two years and blame me for cheques getting bounced.

My long mail is all my frustration and I hope there is atleast one responsible offical to hear the words of a customer wasting all his money on International calls and troubles and time waste.

All the cause for this issue is your representative Mr Nandagopal and his manager Shankar. They are not ready to respond any of the call and emails now ...This is the limit for any customer and I am never gonna stop until someone responds and I will literally screw your name in the market with all blogs and sites if there is no answer.

Waiting for a quick reply.

From your still waiting customer,
Ramesh
[protected]@gmail.com
[protected]
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Aug 14, 2020
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