[Resolved]  Icici Lombard — Refusal of health insurance due to delay in submission of documents

Address:

Hyderabad, Andhra Pradesh

Pls find the below mails for your kind perusal,
I am the customer of ICICI Lombard my mother was health policy holder of ICICI Lombard (4063i/HAP/W-537370/01/000 ).
She was admitted in the hospital for heart surgery .Since I am working in corporate company I used the my corporate facility of cashless with Bajaj Alllienz for Rs 3.00 lacs .Unfortunately my mother treatment was extended as well my bill also extended upto 7.00 lacs.During that time I spoke to my corporate office they suggested me that they will trying the corporate buffer I was in that impression I have not used and informed to the ICICI Lombard which my mother already existing policy holder ( 4063i/HAP/W-537370/01/000 ).

Later I had submitted all my bills to my corporate office to get the corporate buffer.But I couldn't get the same all my bill got rejected.

Then i approached to ICICI Lombard this all taken near about 200 days. ICICI Lombard rejected my claim mentioned in the bellow mail.

I am humbly requesting you to could you pls help in this regard take this into consideration since I had spent more than 7.0 lacs for my mother hospitalization though I am not affordable I had continued treatment for my mother unfortunate she was no more evenafter long treatment.

I had borrowed from different sources and I had continued the treatment bcz she is my mother I can't leave in between the treatment.
I fought for till the last minute to recover my mother .and my other confident to continue the treatment is ICICI Lombard is with me they will reimburse the eligible amount.

Once again I am sincerely requesting due to small reasons rejection shouldn't be happened .Kindly consider my case and do the needful.

Note : ICICI Lombard till now they not returned my documents ie bills ,reports and other related docs.

Regards
Sastry GS
[protected]