[Resolved] ICICI Pru - Life — No Payment Alert | |||
Attn - Chanda Kochar - Chairman ICICI- PRU-Life Insurance payment on hold since one month and status is lapsed not active? Would request you to take up this long pending issue with ICICI and resolve the same at the earliest and below is the email chain.For any further inquiry reach me at[protected]/Email. Thanks Venkat Gaddam([protected])India [protected]USA) Hi, Please post the payment and activate my insurance ASAP.I already given the check for 99,920 at HYD office in AP. Pl keep me posted once insurance is active. Next year onwards don't forget the alert for the payment due to my registered Email-Id and mobile number for which payment was delayed. [protected]@gmail.com Mobile:[protected] Insurance No:15705115 Name:Gaddam Venkat Ramana Reddy Thanks, Venkat Gaddam Mobile:[protected] [protected] Forwarded message[protected] From: Venkat Gaddam <[protected]@gmail.com> Date: Fri, Sep 14, 2012 at 11:22 PM Subject: ICICI-PRU_LIFE_INSURANCE-Gaddam Venkat To: harinath.[protected]@iciciprulife.com Cc: harinath.[protected]@gmail.com Hi Harinath, This is for your kind information that i've taken one ICICI Prudential life Insurance plan for amount one lakh per year with the tenure of 7 yrs in May-2011 with the referal of ICICI bank(Srnagar Branch-HYD) Asst Manager SuryaNarayana and i came to US after that.Regarding this year payment i didn't get any Email alert or Mobile alert(registered) for the payment and made payment two weeks back for this year and my wife got a call saying 3000/- to be paid as an late payment fee. As the asst manager told me that everything will be informed to you through Email/Registered phone([protected]) for the next payment,but not yet informed,b'coz of which i was not able to pay on time and i won't pay any late payment as it was mistaken from your end,so pl considered for this time and make sure there should be Email alert and registered phone alert which is with my wife to avoid creation of these type of problems. Insurance NO[protected] Name-Gaddam Venkat Ramana Reddy Thanks, Venkat Gaddam Mobile:[protected]USA) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Mr. Gaddam,
We are sorry to hear your experience. Our representative will get in touch with you shortly to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
We are sorry to hear your experience. Our representative will get in touch with you shortly to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
Dear Mr. Gaddam,
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent to your registered e-mail address. Is there anything else we may assist you with?
You may alternatively contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent to your registered e-mail address. Is there anything else we may assist you with?
You may alternatively contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
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ICICI PRU-LIFE — No Payment Alert
Hi,Please post the payment and activate my insurance ASAP.I already given the check for 99,920 at HYD office in AP.
Pl keep me posted once insurance is active.
Next year onwards don't forget the alert for the payment due to my registered Email-Id and mobile number for which payment was delayed.
[protected]@gmail.com
Mobile:[protected]
Insurance No:15705115
Name:Gaddam Venkat Ramana Reddy
Thanks,
Venkat Gaddam
Mobile:[protected]
[protected] Forwarded message[protected]
From: Venkat Gaddam <[protected]@gmail.com>
Date: Fri, Sep 14, 2012 at 11:22 PM
Subject: ICICI-PRU_LIFE_INSURANCE-Gaddam Venkat
To: harinath.[protected]@iciciprulife.com
Cc: harinath.[protected]@gmail.com
Hi Harinath,
This is for your kind information that i've taken one ICICI Prudential life Insurance plan for amount one lakh per year with the tenure of 7 yrs in May-2011 with the referal of ICICI bank(Srnagar Branch) Asst Manager SuryaNarayana and i came to US after that.Regarding this year payment i didn't get any Email alert or Mobile alert(registered) for the payment and made payment two weeks back for this year and my wife got a call saying 3000/- to be paid as an late payment fee.
As the asst manager told me that everything will be informed to you through Email/Registered phone([protected]) for the next payment,but not yet informed,b'coz of which i was not able to pay on time and i won't pay any late payment as it was mistaken from your end,so pl considered for this time and make sure there should be Email alert and registered phone alert which is with my wife to avoid creation of these type of problems.
Insurance NO[protected]
Name-Gaddam Venkat Ramana Reddy
Thanks,
Venkat Gaddam
Mobile:[protected]USA)