[Resolved]  ICICI Prudential — Cheque .

Dear Sir,



I need help.



I have ICICI Prudential life insurance .Policy No:04336092.



At the time of taking policy I had opted for ECS option. But ECS was rejected . After that I had started giving cheuqe each month as per their advice only.



But last year I had given cheque(ICICI BANK) , but it doesnot get cleared. Bank replied that they hadnot received any cheque. And Prudential didnot able to answer anything.

I shifted from Mumbai to kolkata and I start giving payment from my ICICI Bank Netbanking option and stop giving them cheques.



But last month Prudential deposited one cheque, whch i had not issued last month.



Since December,08 till today i have not issued any cheque to Pru, as its very difficult to track and I had a very bad expreince for the same in past..



Plz find the cheque details :-



Date:- 28/08/2009
Cheque Number:-554049
Favouring:- ICICI PRUDENTIAL LIFE INS CO LTD Amount:- 1,500.00


Request you to kindly help me for the same, as from Prudential I am not getting any response. They have refunded 1500/- bcz payment which is going from my ICICI Bank online that also gone.

But I need photocopy of the cheque. And aIso want to understand when payment is going every month, then all of a sudden why they deposited cheque without any intimation.



2 months back I had visited Kakurgachi Branch, Kolkata also just to satisfy myself that payment and my policy is going soomthly. And Branch people says that everything is normal, after that also i m suffering.



Also my concern is that when somebody is not paying installment , then due payment, charges will be there immdiately, or may be policy lapse letter will send across.Then why Prudential takes almost 15 days to solve this. I had received refund on 1st of october that also with long followup.



I hope I will get your help and proper response



Thanks and Regards,

PAMPA S.

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