ICICI Prudential — Damaged C.D. and wrong consignment which is not ordered

I received your consignment of 3 cd pack worth Rs.500.00 today(my membership no is ITBC[protected] but all the c.d.'s are damaged and scrached and this is the wrong consignment which is not ordered by me instead of it i ordered only Rs.200 which include 2 britannica encyclopidea with hatch bag...plz...change it or send me the right consignment which i ordered with return of my balance money i'll send back the consignment today otherwise i'll not order again in future neither i suggest to anyone about your book club, please do the needful .Thanking you,
Sincerely,
Mohd Arif