ICICIcredit Card — Money is getting deducting from the ICICI credit card even after cancellation of the ICICI Lombard policy

Hello all,
Long back I had taken ICICI LOmbard policy. Then I dint feel like keeping it, I went for the cancellation. I called ICICI Lombard people for the cancellation request. At the same time when verification for the cancellation was going on, without my knowledge they have issued me another policy which I have not requested for. So my first policy got cancelled, and second without my knowledge got added on my name. Again I requested them for the cancellation of the second policy. They tell it is been cancelled in the month of july. but every month in my credit card statement EMI amount for that is getting deducted. July I have requested for the cancellation. its been four months still I am getting deducted amount in my credit card statement. I called them 100 times. If I call Lombard people they say, They have informed about the cancellation to the credit card department, that department has to take care of it, if I call credit card dept people they say, they have not got any cancellation request(info) from ICICI Lombard. Please help me how to go about it. I am getting irritated. I have lost my patience. what nonsense these people are playing. Hopeless service I have ever seen in my life. Please let me know how to deal with this.


Thanks and regards,
Nandini