ICICIcredit Card — Unjustified charges & not cancelling card

I have been requesting ICICI bank to take full payment from my bank account for their credit card - [protected] . Every month comittments are given to me in writing over email and whenever I called up call center that option is already activated and this month onwards complete payment will be taken but its been 7 months - Mar'08 min. amount is being taken - Rs 300/- is taken extra every month as part of min. payment. These charges are not reversed except once in August and niether complete amount is taken... I have made so many requests to cancel my card but its not done till date...after pleading so much I have seen my statements for thr first time last month over email.
Please help me getting my un-due money reveresed.
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