IDBI Bank - Cash not received in ATM but Amount has Debited in my A/c.

Cash not received in ATM but Amount has Debited in my A/c.
Dear Sir,

Sub: Cash not received in ATM but Amount has Debited in my A/c.
Ref: A/c. No. SB. 017210100027873,(Andra Bank, berhampur,orissa)

I hereby wish to inform that, I was trying to withdraw the Money from the ATM in IDBI Bank,GATE BAZAR berhampur..ATM CODE.2162 around 18.25PM on dt 22.09.2011 twice. But the first transaction was denied But next I received the amount(500) But after this I checked my balance in other Bank ATM( and at that time I was surprised to see that the amount of Rs.1000/- was Debited in my Account.

I request you to please rectify the error and credit that amount to my account.

Kindly do the Needful