[Resolved]  IDBI Bank, Delhi - Car Loan — Refund of processing fee upon loan rejection

Dear Sir & madam,

I applied for a car loan from IDBI Bank in the second week of December 2009 from IDBI Bank, Vivek Vihar, Delhi branch for Maruti Wagon R (LXi version). The Bank issued a sanction letter on 29th December 2009 where they approved a loan of Rs. 2.65 Lakh. To get car on time I had submitted the sanction letter at the dealership and also to hold my car as there was a shortage going on due to the heavy discount of of Rs. 45000 in December 09 end. The dealer hold my car for liked color upon my request on the basis of sanction letter issued by IDBI bank. The Bank asked me to deposit an amount of Rs. 3300/- as processing fee for loan to get the sanctioned amount cheque the next day. The said amount I deposited at the branch only in cash. The next day when I visited Bank they informed me that the car loan I applied has been rejected because of two reasons firstly my mom defaulted in a home loan and secondly I defaulted in my two wheeler loan. Both of the loans got over in due time and there was no default at all. During my another visit to branch I submitted the NOC with other supporting documents that neither my mother or I defaulted in any loan.

The amazing fact is when the sanction letter is issued why a rejection. Most of the dealership give the delivery of vehicle on the basis of sanction letter. How much worse could have happened if I would have taken car on the basis of sanction letter.

I approached to the Branch Manager of IDBI Vivek Vihar branch so as to reopen my case or for the refund my processing fee. Nothing has been done so far after several visits.

I applied for another loan through another bank and have a car now. But I need my money bank. Can anybody help me?

Warm regards,
Umesh Chaudhary
New Delhi
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