[Resolved]  IDBI Bank — Non Crediting of Amount

Sir, I have an savings account No. [protected] with IDBI Bank, New Panvel Branch. I have applied for an NEFT to SBI New Panvel Branch for Rs. 7000/- on 05.10.2013 at 10.00 a.m. At 12.34 hrs. I got an sms from the bank mentioning about the debit in my account for Rs.7000/- for NEFT. As the amount not received by the receipient I visited the branch on 08.10.2013 at 9.30 hrs. The concerned staff informed me that the remittance could not done due to some technical error and the same is lying in suspence account. I requested them to credit the amount back to my account. The concerned staff told me that the amount will be credited to my account within 15 to 30 minutes. I called the Bank at 12.45 hrs. The bank staff told me that the amount will be credited to my account shortly as there was a network error. I am sorry to say that till now the amount is not yet been reflected into my account. It is very disappointing to say that even after doing such mistakes the bank authorities are least bothered to rectify the same. Hope the concerned authorities will look into this matter seriously. Vinod kumar Manamel Sobhanaseelan email : [protected]@yahoo.in