[Resolved]  IDBI Capital — Refusing to close account & refund the deposit money

Address:

Chennai, Tamil Nadu

We opened an account with IDBI capital. We were promised by the IDBI agent that account would be opened within a week. we gave all the required documents by Feb 1st week. we also gave a security deposit of Rs 10,000 for opening trhe account,. In the month of march we had to relocate out of india and in spite of frequent follow up with the agent the account was never opened before we left india. Even after we relocated we kept following with the agent and he refused to take the phone. the acoount was finally opened only in the month of April. We were not able to online bank account since we moved out of India. Hence we requested for closure of account. Now IDBI capital have put our account on hold and we keep sending mails every week to close the account and refund the deposit money. But we are not getting any response from the IDBI capital customer service.

Our account details ( Trading A/c No - [protected], Dp A/c No - [protected]

Need help in closing this.

Shanmugapriya