[Resolved] Idea 3g Netsetter — Incorrect Information given customer care executive | |||
sir, iam ananth kumar from karimnagar ,iam using idea 3g net setter last 3 months my no is [protected],today i called to customer care center about 3g unlimitted offers ,he given wrong information to me,he told 399/-Rs.is a 3G unlimitted offer,iam recharged with 399/-Rs,but it is 2g offer . please help me ANANTH KUMAR [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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and my number is [protected]
net setter 3g — wrong information form CC
i am totally disappointed form idea form last one & half hour i am trying to get correct information from customer care but at 8:59 pm one member of idea cc gives me wrong information about 3g net setter he advised me for 399 rs recharge i confirmed once again that is it 399 ? again he says yes, after confirmation i got the recharge & i got the message you can check ([protected]) that your balance is 0. Again i call back to CC but no body is give correct information & final feedback is that i am not able to connect with CC i can listen only automatic voice message i need correct information & want to get my 399 refund otherwise i need to consumer courtgive me response ASAP.
email:- [protected]@yahoo.com
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Idea — CCE Provides wrong information
I Naveen Kr. Jagota, i am using "idea cellular" service from almost 10 months, but from the last two weeks i am facing problem with the CCE of idea, actually a VAS service named as "mercedes jeeto contest" and i don't how, but that not a problem at all problem is, i called about 6 times to their helpline for compaint number 198, and every time i was consoled by telling that the service is deactivated but it is still running, i am a student by profession i can't affored 5 Rs. for a day.