[Resolved]  Idea 3g Netsetter — Extra Charges

Address:

Malappuram, Kerala

Hai,

My number is [protected] and I have recharged it for 598 (2GB) on 09th October evening and after two nights of Skype video calling use it shows no balance.

Same time I have recharged this on 3rd Oct for 197 (500MB) and used for 5 days Skype video calling.

On what basis I can recharge it ?

Will video calling consume this much ?.

Video calling is not affordable in this ?.

I have wasted so much money on this net setter for nothing and now I am going to apply for a BSNL connection which is far better than this.

When I asked a local dealer they told me that it will not finish this fast and there can be some issues and asked me to contact customer care. When I contacted customer care they said usage balance is finished and they dont know more than that. Then why do you need a customer care ?.

Regards,

Jijumon Naduvath.