[Resolved] Idea Cellular Ltd. — CUSTOMER CARE EXECUTIVE ABUSING WITH ME IN CHEAP LANGUAGE | |||
Sir/Mam, I had call to Idea call center today means 11 Aug 2012 7:15 Pm. For Purpose of deducted some balance from my Idea prepaid. but one executive (Harpal) he using bad word to me and very Cheap Language to me u can Liston ur Call Record Data when i was asking for his details like why u activated all this useless services then he was asking question to me u know what is msg ???? ahh its very same to idea services he abusing to me in very cheap language.... its proof of idea services they have very Literate or we can sad totally Anpad Gawar Zaahil Executive in there Call centers. That is not correct way to talk with any kind of customer. we are not fool call to customer care we want some help from call center if they executive talking in bad way to customer that's not right.i m using Idea from last 5Moths . i had many times suffering this problems form Idea customer care they are help to customer's, they are miss guide to us but now it is in-off. Thanks & Regards, Garv Singh Owner Of Web Drop IT Solution (Regd.) info.[protected]@gmail.com [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
i am not satisfy your sevice.
Idea — abusement
i have recieve many missed calls and blank call by the mobile no. [protected].kindly take corrective steps as soon as possible.
kamal bhatt
[protected]
Dear Sir,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC269772 in the subject.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC269772 in the subject.
Regards,
Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Prepaid Idea card — Customer care exicutive abuses me.
Customer care exicutive abuses me. He is using very shaby language with me. His name is Param. He is not reddy to give his ID when i demand.My Complaint is that Param when i call to costomer care for my complaint solve Ashpakh talk with me, and when he unable to solve complaint. Param talk with me. Param is not give me proper answer.
When i demant him my coplaint no. he is not reddy to give and using very shabby laguage. After i dis-conect that call. He call me by mob. no. then uses very durty laguage with me.
Costomer Care Ex, using wrong word with costomer, is it ok?
Pls. solve this on urgent basis, otherwise no one belive on Idia and costomer care ex.