[Resolved] Idea Cellular Andhra Pradesh — GPRS not available | |||
I recently switched to Idea Cellular Sim Prepaid which i had with me, previously i was a customer of Aircel (another Pathetic Network) aircel was sooo bad in reception that sometime calls would drop under flyovers (i did not try under a tree shade). So i switched to Idea Cellular for network connectivity issues, to my surprise Idea cellular could not provide me A GPRS connection in an age where most of people are dependent on 3G for smartphones. Kept trying to get it activated, shooted mails to Nodal Officer desk too, all in vain . One person told me that Iphone 4 is not compatible with their network. I asked why ?? Because its 4G!!! How badly i wish Iphone 4 was 4G mobile!!! Well after days of registering complaints, some tech team executives did bother to call, but all they did was ask me to enter settings manually ?? I did that bearing all that torture time and again ... Apart from that they did not have any solution and i know why because they think their network has no problems from their end ... They are only taught to find fault in customer !!! Nothing new when a company has tie up with AT & T .. I guess customers o[censored].S will agree on this. When most of service providers are looking to provide 3G services, Idea cellular is not able to troubleshoot a 2G network issue??? This fairly shows what kind of torture customers in A.P are gonna face once IDEA goes 3G??? I have an Idea for !dea cellular, stick to 2G and find customer base in rural india !!! thats how the business can flourish with providing services to ignorant people of rural india.. But that too wil not last long .. so thats a temporary IDEA sir jee... No Idea .. FORGET IDEA Cellular Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Verified Support Apr 26, 2012 Idea Cellular Customer Care's response Dear Sir, We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction. Regards, Ideacellular | |||
 2 Comments | |||
Comments
Idea — GPRS and Network
Dear Sir,I am Niraj Kumar Mishra, Mo-No-[protected].
I am using IDEA Network in postpaid mode. But i am facing problem of GPRS and Network connectivity, and i had complain every month regarding but i didn't got solution till(21-April-2012). so please help me.
Yours.
[protected]
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Idea Cellular — network & gprs
Dear SirI am very desperate customer of your services. I had called so many times to your customer care regarding setting of net but there is no solution till yet. Some of people says that call at this no. or another no. I don’t understand if they don’t know how to give setting why they are sited there.
Than after long search I found your mail id so I decide to complaint you may be you will be helpful to me. My details are mentioned below:
My Name: AZEEM AKHTAR
My Cell No. [protected]