Hello .. My idea number is [protected] and i bought this number on 21 jan 2009 . I got a new sim for Rs 60 from the retailer in lucknow named vidya communication(Kapoorthala, Aliganj, Lucknow) with the banner "my idea". The sim had the following offers..
3 yr validity.
49 rs tariff
Rs 10 topup
25 Rs to be given every four month three times(total =75 Rs)
Now the problem is after purchasing the sim i got it recharged for 34 rs tariff and 35 rs talktime..
My tariff was working fine on 21 jan 2009 and i was able to make the call at 25 paisa idea ti idea.
The next day on 22 jan 2009 i got it recharged again for Rs 40. After which i noticed that my initial balance didn't got added in the new recharge. My tariff was also not working..
Now whenever i call the idea call center they tell me that they do not have my account details and therefore they cannot rectify my problem..
I dont know how to proceed in this matter ..
could anyone help me out? Was this information helpful? | 
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