[Resolved] Idea Cellular — network problem and poor feedback and rude Customer care people | |
Sir My name is Harsh Mahajan, Mobile no - [protected], I am using Idea number since 6 years, and last days I called atleast 10 times to lodge a complaint regarding problem in incoming calls, I called idea customer care and SMS also on 12345 so many times that I am not able to recieve incoming call, just a light blink on my phne that means some body is calling me, but I am not able to recieved the call and after 10 minutes I use to get an SMS that U have missed call, I can provide you the details of the call which I was not able to recieved on 08/06/2009, [protected] @ 7.00 Pm, [protected], [protected] @ 6.59 Pm, [protected] @7.15pm and When I use to lodge a complaint, no body use to call back me, one of the guy at Customer Care wrote in the complaint that I am facing problem in outgoing, see that foolish guy how he use to listen and wrote complaint, Will I get Missed call SMS on outgoing calls, they assume from there side that problem has been resolved, no body even turned up to give me a feedback, feedback service is soo poor, I cant tell you. I am facing this problem at my office i.e. 27/10 essel appartments East punjabi Bagh timings are between 11 am to 8 pm. But today on 09/06/2009 a girl called up at 12.30pm and was talking to me so rudely that I have to go to Mohan cooperative to check my sim card, It is 30 kms away from my home, You think I am foolist to spend Rs 300 to check the sim and if there is any problem in the sim Then I will pay Rs 100 to change it, You people only call me from your office and order me to do this and that, no body dares to come here and see what problem is? Seriously Idea people can change my life fom heaven to HELL. If you want to check or change my phone SIM card then do it I wont be paying anything for it, I am using your services since 6 years, You have earned alot from me and I want an engineer to visit at my office immidiatly. Regards Harsh Mahajan [protected] BG6/46 C paschim Vihar New Delhi - 63 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 65 Comments | |
Comments
Hi, I am Chandra kanth, from hyderabad, I've been using idea since 4 yrs, all these years have been like hell for me, whenever i tried to call someone, after sometime the connection disconnects, the reciever thinks i am hanging up the phone, this happens when i am having phone interview also, sometimes they deduct my balance 4 or 5 Rs per day, so now since 2 weeks i've switched to Airtel, best so far, nice network coverage, good internet browsing, etc.,
SO I[censored] WANT TO CHANGE UR LIFE WHICH HAS BECOME DRASTIC AFTER USING IDEA, SWITCH TO ANOTHER NETWORKS, I RECOMMEND AIRTEL...
OR JUST DONT USE UR PHONE JUST EMAIL...
SO I[censored] WANT TO CHANGE UR LIFE WHICH HAS BECOME DRASTIC AFTER USING IDEA, SWITCH TO ANOTHER NETWORKS, I RECOMMEND AIRTEL...
OR JUST DONT USE UR PHONE JUST EMAIL...
Hey my girlfriend is in Hyderabad. I am always experiencing a bad network while calling her. This is a service which is very badly bugged up. Crap service. I would never go for it.
Idea Cellular — calling problem
Hello Sir,This is to inform you that,i bought one idea sim card from India in february 2011,after that i got shifted to Dubai in same month,its almost two months now,i jst want to know whether my sim card is working or not,i m trying to call from same but its not showing any responce,so could i come to know wether its working or not,if its not please inform me the procedure to start the same card,& one more thing i want to know idea sim card use in dubai & its charges.please help me for the same
Hiii All
M Kanishq, using idea no for last 2 years, the services are well at starting few months n after that the no become one of the worst thing of my life, m very upset for not taking any action on my complaints, they activate radio service on my ph without giving any info, n when i chkd my balance its almost finish. When i talked to customer care executives the response was very poor, thet don't even know that how to handle the probs.
Whenever i recharged my ph the balance cut itself, it happens almost 6 to 8 times. Its my humble request to every idea user to change ur no. by using no portability service, not even abhishek using the idea services.
The net connection is also very very poor, all of the they shown on advertisement is trule fake...
"jago grahak Jago"
idea ki services se bhago.
Thanku...
M Kanishq, using idea no for last 2 years, the services are well at starting few months n after that the no become one of the worst thing of my life, m very upset for not taking any action on my complaints, they activate radio service on my ph without giving any info, n when i chkd my balance its almost finish. When i talked to customer care executives the response was very poor, thet don't even know that how to handle the probs.
Whenever i recharged my ph the balance cut itself, it happens almost 6 to 8 times. Its my humble request to every idea user to change ur no. by using no portability service, not even abhishek using the idea services.
The net connection is also very very poor, all of the they shown on advertisement is trule fake...
"jago grahak Jago"
idea ki services se bhago.
Thanku...
Idea — Delay in GPRS activation
I recently port'ed to Idea and since then i m facing lots of problem from their side. firstly they took more than 15 days to port. Secondly their network has been very lousy, calls get disconnected/cracking of voice/unclear receiving. I tried to register complain by calling 198, but they wont accept a complain. giving out reasons ur cellphone has problems. I used docomo sim and it was working very fine in the same cellphone. the actual problem is delaying in my gprs activation 30rs per day plan. i tried to register through SMS to 54666, recieved conformation sms that service will be activated within 24 hours. but it never happened. i again tried to register through 198, they said my request has been taken and that it will activated within 48 hours. i waited for 48 hours and i'm still waiting. I had requested to activate on 11-6-11 time 9.30am and till to date it hasnt been activated.My number is [protected] & request ID no. is 1-[protected]. Do you guys have any IDEA when my services will be activated?? IDEA really changes the life...in every state n its each subscriber's. From Heaven to HELLLLL.
These people are shameless nd hardly care of their stupid customers...
These people are shameless nd hardly care of their stupid customers...
IDEA is the biggest Wireless Severage in our country. They have kept the Customer Care dept which itself is the biggest in the country. Saale anpad bitha rakhe hai...Ek bar call kro toh account Activate btata hai...Dusri bar call kro toh kehta hai ki Apka account 2 saal se Chal nahi raha..Saale $%^%$^%$^%$^&, Koi saala Beakuf baitha hai ink upar jo company chala raha hai...My IDEA care showrrom wale is baat ko Live prove krdete hai...
Idea Cellular — So many problems
I am Vishwajeet Patel and my mobile no - [protected]. i have so manyproblems my mobile no . i have pay my bill[protected] but my bill not
be updated till i have already send my bank statement email id :
-ccare.[protected]@idea.adityabirla.com. but nobody solve my problem and other
problem i am calling icici bank customer care[protected] but call
can not be connect error msg you are not privilege to make this call i have
so many time complaints customer care not solve my problem and
disconnect my call. so please action again idea company.
Hi Vishwajeet,
We have made a note of your mobile number and we'll get back to you at the earliest in order to address your concern.
Regards,
ICICI bank Customer Service Team.
We have made a note of your mobile number and we'll get back to you at the earliest in order to address your concern.
Regards,
ICICI bank Customer Service Team.
dont use this hell network...they are ..they simply deduct the money without any notification...and about refunds they dont know what is the meaning of refunds...they dnt even receive call when we call them for any info..
The worst Cellular Company In Indian History is Idea Only. Ofcorse it will change ur life to worsen. It will make u Mental, its my experience in short period of 3 months and when i ask with my friends they are also frustrated with services of Idea. every day balance vanishes without information, when approach customer care no proper reply. when request clarification they disconect the call and block the call. do we need frustration like these. do we need to continue with Idea. i think its better to switch to any other services. Slowly i am planning to keep Idea sim idle. for incoming call only.
Idea Management just concentrate on increasing the connection not income
Idea Management just concentrate on increasing the connection not income
I am from Karnataka recently connected with Idea connection. i joined by thinking its a best service as they mention it in advertisement.. when i joined for first month there was no disturbance 2nd month they started to deduct the money from my account every time i recharge they deduct money from my account, when i ask readymade answer it will be sorted out within 48 hrs and disconnect the call no chance to submit our query. they will not give any chance to call again as they block the call.. when i ask with my friends with my friends they says same problem and even i dint find solution whom to approach for the refund of my money. ANY ONE WHO HAS AN IDEA ABOUT SUBMITTING COMPLAINTS AGAINST IDEA JUST CALL ME ON MY CELL NUMBER [protected] SO THAT I WILL BE GREATFUL TO YOU. IF ANY CHANCE I WILL DEFINETLY VOTE AGAINST IDEA CELLULAR PROVIDER FOR WHAT MY FRIENDS AND I LOST. i am gathering complaints around my area so collective complaints will be submitted with ur help.For Thos Who willing to apply for New connection guys before u go for new connection please dont go with Idea. Idea will change ur life. it will make u mental.
Anyone please tell me where can i complaint against robbery from Idea Cellular Service??
My Cell Number is [protected]
My Cell Number is [protected]
I am also facing the problem of balance deduction from my IDEA number frequently & when I call to customer care they tell me as usual that I had activated some service which I never knows & as usual the executive speaking rudely as they are eating sheet of pig.
I thought now IDEA sim cards must flush in gutter otherwise IDEA will change my life adversely.
Some times it seems to be the mad dog had beaten to IDEA people.
Prashant Tete
I thought now IDEA sim cards must flush in gutter otherwise IDEA will change my life adversely.
Some times it seems to be the mad dog had beaten to IDEA people.
Prashant Tete
The most worst service I have ever seen in my entire life. I got hiccups with these bunch of animals (IDEA) many times. MY ADVICE DO NOT USE IDEA.
an idea can change your life...you may not like it.
an idea can change your life...you may not like it.
Idea Cellular — Response from customer care service
Dear SupportI am trying to get GPRS activation on muy mobile since morning, I called to customer care (idea cellular) but the numbers they are providing and service they are providing is of very poor quality. I didn't receive GPRS activation till now and while making complaint it got disconnected several times.
Regards
[protected]
Dear Sir,
We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.
Regards,
Ideacellular
We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.
Regards,
Ideacellular
Dear Sir,
We wish to inform you that your complaint for wrong Sales related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
We wish to inform you that your complaint for wrong Sales related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular
Hi.
Im using idea for last few years and i have activated 3G plan in it. Im been charged amount for what i have not downloaded.
Besides requesting for resolution to the customer care officer MR.JAGDISH the was no solution to the problem and he refused ti help me.
I heard that many people have this problem but now i do say that idea is giving very poor services now with helpless customer care officers.
Gagan.
[protected]@yahoo.com
Im using idea for last few years and i have activated 3G plan in it. Im been charged amount for what i have not downloaded.
Besides requesting for resolution to the customer care officer MR.JAGDISH the was no solution to the problem and he refused ti help me.
I heard that many people have this problem but now i do say that idea is giving very poor services now with helpless customer care officers.
Gagan.
[protected]@yahoo.com
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I AM SERIOUSLY SUGGEST U PEOPLE DONT USE IDEA NETWORK IT WILL DEFNETLY CHANGE YOUR LIFE FROM HEAVEN TO HELLLLLLLLLLLLLLLLLLLLL...
I WANT TO CHANGE MY NETWORK FROM IDEA TO ANY, CAN ANY BODY TELL ME WHICH NETWORK IS BETTER ?
AND WHAT IS THE PROCESS ?