Idea Cellular — Activation of number of facilities without being subscribing and charged as well

Address:

West Delhi, Delhi

Hi,

I am Arun Aggarwal one of prepaid customer( Idea cellular) having the number [protected], very much dissatisfied with Idea connection. Since last 6 odd months without subscribing to your additional facilities( hello tunes,Voice chat, Vaishno devi yatrs pack, Masti pack, Jokes alert, Cricket alert, etc) on mobile, it is being automatically activated in my mobile and get renewed every month. For this you are deducting the charges from my prepaid balance without any authority.

Today, on 8th of july, i have words with one of your floor supervisor named " Imran Khan", who have denied for all the deductions made. And refused to refund the amount already deducted.

This type of response and service is not at all expected from such a renowned company.

Please consider the case and refund all those amount which are deducted by you without being authorised from my account. Otherwise i have to take further action against this unfair service.


Thanks,

Arun Aggarwal
[protected]

Gaurav Aggarwal(son)
[protected]