| Address: | East Delhi, Delhi |
I have been mislead by "Idea" sales representative named RAVI, on 14 dec'10 he called me and told me about the postpaid plan of Rs.249 combo pack. He informed me that in this plan i'll get 400 local mins. 400std mins. and 400 local/std sms free and 1gb gprs usage free, and call charges will be 30p/min. to any local calls and 40p/min. to any std calls, so i agreed and said ok for that paln, next day he called and conformed me that he'll be sending his agent to collect my identity proof with 1 photo, so I again conformed the plan and ask that if there is any 1 idea to idea free call , he said yes there is an offer on this, I said ok. His agent gave me the sim kit and given a cash receipt of Rs.250 which i paid, and sd the simm will be activated within 24 to 48hrs.Now today is 27dec'10 my sim is not yet activated, tried to call them several times they have not picked up my phone. So I called idea postpaid customer care from my another idea postpaid number, raised the complaint as well twice but only got a phone call from them that they are forwarding my complait to the concern tem but no action has taken from them.When I have ask to speak to the customer care supervisor , every time they put me on hold for 20mins or 25mins. and then they hang up . So is someone is there to help me in this case. Was this information helpful? | 
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