Idea Cellular Ltd. — Caller Tune Activated but not Playing

Address:

Hyderabad, Andhra Pradesh

Dear Sir/madam,

I have activated the Caller Tune on this number [protected]. But it was not playing the caller tune
who ever calls me just basic tune is playing but my caller tune was not playing. This issue i faced before also i complied many times then they activated after one week. After a Long time i activated the caller tune again but now also facing the same issue. they are saying that u ported from another network that why it was happing. My balance also deducted 45/- rupees. My caller tune code is 1256847.

Please help me about this issue.