[Resolved]  Idea Cellular Ltd. — VERY BAD EXPERIENCE WITH IDEA POSTPAID DEPARTMENT (GS MANAGEMENT)

Address:Bangalore, Karnataka

Dear Madam / Sir,

This is to inform you, kindly take his license back or remove from IDEA DEALERSHIP of GS MANAGEMENT who is your dealer in Bangalore for giving wrong information and faking customers..

On 30th May2011 a lady called from GS MANAGEMENT from and told me as you are existing customer we are giving you good offer without rental i.e.. Idea to Idea - 20ps and Idea to other network - 30ps and Local landline and STD will be 50ps.

After i got my sim activated i got a sms on 2nd saying that Idea to Idea - 30ps and Idea to other network - 50ps and Local landline and STD will be 50ps.

Hence this is my 2nd very bad experience with IDEA POSTPAID department, i had saved that lady name and mobile no also.. and i had asked her to send me a mail mentioning the plan... i still have the mail in my inbox but then too she had given me wrong plan

The next second itself i had called that lady (Christy) and asked she told it will get activated by next monday i.e., 6th June 2011.. but when i called on 7thJune to her... no one was responding to my call and i had sent her a mail saying that i will give a complaint on her as well as company but then too no reply...

As she had done a mistake she dont have that mind to ask sorry also...i dont mind to convert it to prepaid again but then too y the hell people want to make such type of money & faking customers?????

I just want to know... Y IDEA is giving such a dealership or a license to such a organisation to make money

Hence idea has a good brand name all over INDIA..IDEA can make a separate postpaid department and start marketing

DEAR MADAM / SIR, (GS MANAGEMENT)

Kindly action on your people about there sales... try to call up customers randomly.. i know it is difficult to call up every customers to take feedback at least randomly you can ask your Team Leader to do it so that customers can share there feedback

Below mentioned are the details of GS MANAGEMENT
NAME : Christy
MOB: +91 [protected], [protected], [protected], [protected]

I AM NOT GOING TO PAY THE BILL... LET MS. CHRISTY CAN PAY.. (SHE DIDNT KEPT HER TALK) LET ANYONE CAN TAKE ACTION ON THIS I HAVE A WRITTEN PROOF TO FIGHT

Kindly take immediate action...

Regards
Akash
[protected]
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Aug 13, 2020
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