[Resolved]  Idea Cellular Ltd — complaint against poor service

HI

My name is Alka Rastogi

i have one no from idea that is [protected]

and on monday i lost my sim and want to replace it

and i took the address of one of the idea cellular service center in paharganj

and the address is

10010, multani dhandha, paharganj

and i reached there at 12 pm on monday

and the showroom is still not opened

and employees were waiting for the owner of the service center

and i when i talked with the owner on the phone that the timings are 10am to 8pm

than he simply told me that u have to wait for next 30 min

because i have some pesonal work to do and disconnect the phone

and when i called again

and he talked very rudely and also told me " go and file a complain against me"

and than one of the employee cut the phone and asked to wait or go away

and he also told me that it is not ur baap ka showroom

it our wish when we opened it

i[censored] have problem than go and complain

we will not help you

so please take a action against that owner as well as idea

i will be very thankful to you



Alka Rastogi
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Aug 14, 2020
Complaint marked as Resolved 
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Dear,
I am shushil kumar and my number is [protected] and since 2007 i am using it regularly.
I got a message about SAJAIYE APNE NAAM KE LOGO SE CHARGES IS 3RS PER MESSAGE then i send the msg then you how much charges he took (20 rs).so i request to if you will take any actions then ok otherwise i am going to talk to my company lawer and then complain a case in cosumer court.

Regards,
shushil kumar
sir
myself renuka and my no. is [protected]
i'm using this no since one year
but am facing problem from jan 2010
my balance is deducting 48 rs regularly
due 2 activation of antakshari which i've not activated
then i gave complain 2d service centre 2 deactivate it
but got no response
again i gave complain dis month on 10july
they assured me 2 take action within 11hrs &my
complain no is [protected]
but no response since 2day
please take some action otherwise i'll disconnect dis service
I am customer of Idea cellular and using idea prepaid. I have written to idea customer care Rajasthan for continue 1paise/second plan on my cell number and written for debit my account for Rs.5.00 for STV recharge. I received mail from Customer Care Desk, Rajasthan on 15.10.2010 in that mail written "your requesat for pack activation is registered would be actioned within 15.10.2010 6.25.42
PM SR No.1-[protected]" but sorry to say really idea cellular service is very very poor and this is not yet activated today on 03.11.2010.

Why not idea cellular senior officer not like show their email address on idea cellular website ?

Is it the way change of customers life ???



Ajay Soni
[protected]
Pilani (Rajasthan)

Idea Cellular — wrong behaviour with the customer

hi myself sundar i am from bawana, delhi ..i am using an prepaid idea connection and my mobile number is [protected]..i had been recieving calls from the idea cellular company from 13 of feb everyday about a new scheme which was for the migration of my connection to postpaid ... i have been misguided by the staff of idea cellular and his name is ayush from the peeragarhi chowk in delhi ..he is an idea employee at peergarhi..he had used abusive language to me ...and also tryed cheating me by providing me false information of the scheme...so i want him to call me on my prevaling idea number and apolize me for his mistake ...he has also told me that he will disconnect my number in a illegal manner as he is got the power over there to do anything ....he is a cheap person who has no absolute sense of dealing to his customers...

Idea Cellular — abrupt balance deduction

i m getting abrupt balance deduction without any reason can any 1 tell me what to do i am not getting any id or no by which i can contact to complain and customer executives are talkin in very bad manner
Hi,

I am a customer of idea since from 5 years,

I am a Government servant.

In between i have no complains about services, but now a day,

It becomes the bad habit of idea cellular to deduct the balance,

by using unwanted phone calls. unwanted massage.

Due to the deductions of balance of mobile phone.

When we call to customer care they inactive the services for temporary basses .

after 10 to 15 days it continues to do same (deduction of balance).

If the same service will provided to all, that time is no longer to see Idea in memories.
Sir, /Madam,

I am your IDEA customer my No. is -[protected] please delete my Dial tone.

Regards,

DEEPAK MOHAPATRA
dera sir

my self Sanjeev Tiwari mobile no. [protected] prepaid this number is continue 5years document has been submited are 2 time last month after calling from custmer care ur mobile no. of complete 5 years u again submit document i m submited document at bhopal idea center m.p. Nagar zone 2 bhopal 13th dec 2011. why my mobile no. service blocked the dated 16th dec 2011 i said to represntative of center office idea bhopal & custmer care. idea center to me i m not responsble u told custmer care custmer care say u deposit again document present time i m job in out of bhopal. my mobile are blocked i do not comnucate for the day my faimly & business party. plz service of my mobile no. to be continue.
HI MY NAME IS RANA DAS .MY SHOP IN BELGHORIA . IAM WORKING FOR IDEA 1YEAR . BUT IDEA KOLATA ZONE RETAIL SENIOR ZBM ASM SM &TM MR ARITO IS NOT HELP MY PROBLEM. I SAY PLE STOP UNWANTED DEDACT COSTOMER BALANCE . SO PLE... MY MOBILE NO [protected](IDEA)
idea's sales mans are the dumbest in the world
they refuse to cooperate with the existing customers only to tell people about their services and low cost to frustrate them later (if they have purchased their things)
this complain is regarding net setter.
4 days ago i contacted him to upgrade my net setter to 3g he said he did it
till now it is not upgraded and most importantly he isnot picking up my call

--troubled by santosh margao--

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