| Address: | Thane, Maharashtra |
I had activated new idea number [protected] on 11.4.13. I bought 249 psp retail plan. In this plan I got 512 mb of 2g plan usage free. It was told me that whenever I will use internet I will get sms regarding usage of inernert. But I am getting sms after 2 days. It shows how much data I used. After 15 days I got massage that bill generated Rs.2600. And it Shows Rs. 1280 unbilled amount.
When I contacted Idea gallary customer care executive She told me that Bill was genrated . On pro reta basis. And I used Extra 120 Mb. And they had charged Rs. 20 per mb.
Then I am asking question why company hasn't informed me regarding billing cycle. And why they had not mentioned in sms whenever I had used internet.that I had got only 256 mb of internet usage as per pro reta basis. Why always they showed that 512mb of data in account.
Please look into the matter that Idead is a Bad Idea company. Was this information helpful? | 
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