Idea Cellular Ltd. — promotional 3g data with NOKIA LUMIA 720 seems to be fake and just marketing strategy

The offer made by idea on new Nokia Lumia 720 handset either seems to be fake altogether or its such a secretive offer that the employees of Idea too don't knw about it.the promotional 2GB data of 3G per month for two months was to be activated withing 72hr was not activated in first place.secondly on calling the customer care was of no help either because they had no idea that such offer exists I called up two times and spent 15 to 20 mins but it was of no help.its better that either the company doesn't promote such offers or if it does then it should ensure that staff is well informed and the consumer doesn't have to face such problems.I hope the Idea company resolves my solution in a positive way.
thank you,
Amar
(Mob:[protected])
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information