Idea Cellular Ltd. — without information gprs &other service activated

Idea — GPRS ACTIVATED

MY NAME IS RAJEEV I AM USING IDEA NO. [protected] FROM MORE THAN FIVE YEARS... LAST MONTH SOMEHOW A SERVICE OF GPRS HAS BEEN ACTIVATED ON MY MOBILE BY IDEA ( WHICH I DIDNOT REQUESTED).. I TALKED TO IDEA CARE.. (THEY ARE ILLITERATE THEY DONT KNOW THE MEANING OF CUSTOMER CARE) BUT IT WAS WORST EXPERIENCE NO ONE ABLE TO HELP.. I DECIDED TO STOP IDEA SERVICES AND MAILED THEM THEN I RECIEVED A CALL OF MR SANJEEV HE LISTENED ME AND SAID SIR I WOULD GIVE A DISCOUNT OF RS220 PLEASE PAY THE BILL AFTER DEDUCTION RS220. I DID THE SAME.. FROM THAT TIME I AM RECIEVING DAILY CALLS FROM IDEA FOR BILL PAYMENT.. I GOT TIRED TO TELL THE CONVERSATION BETWEEN ME AND SANJEEV... AFTER THAT THEY STOPPED THE OUTGOING CALLS FROM MY NUMBER.. I TRIED TO GET IN TOUCH WITH IDEA OFFICIALS BUT I DIDNOT GOT CONNECTED IT SEEMS THAT THEY ARE LIKE GOD NO ONE CAN TALK THEM...

IDEA CUSTOMER CARE WORST AND BAD EXPERIENCE.. NO ONE IS THERE TO HELP... THEY TALK LIKE KIDS DONT KNOW THE VALUE OF CALL AND CUSTOMERS.

IF THERE IS ANY SENIOR AVALABLE AND READ THIS PLEASE PLEASE DO SOMETHING..

OTHERWISE I DONT ANY IDEA EXCEPT TO CHANGE THE OPERATOR,,

Dear Customer,

We wish to inform you that your complaint for Excess Charging related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Dear Customer,

We wish to inform you that your complaint for Excess Charging related issue has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular