Idea Cellular — My Application got rejected

Address:

Thrissur, Kerala

I wanted to convert my mobile from BSNL to Idea. I have the application together with passport size photograph to your Pudukkad (Thrissur District, Kerala) office about a month ago. They gave me an IDEA zim card and promised that BSNL line will be disconnected and IDEA line will get activated within one week. As this was not happened even after two weeks, I went to your Pudukkad office and complained. They said that they will look into this and advise me. However, after two weeks, today I got a call from them informing me that my application is rejected!!! This was quite unexpected. It appears that some carelessness has happened on the part of your staff. Now they are asking me to give a fresh application together with a photograph, if I want IDEA connection. I am very much disappointed the way I have been provided services by IDEA. I have now decided not to go for IDEA and decided to approach another mobile provider